FREQUENTLY ASKED QUESTIONS
Q: What is the Mortal Kombat 1 Refer A Friend program?
A: This program allows Mortal Kombat 1 players to earn in-game rewards by inviting new players to join the game and play together.
Q: How does the Mortal Kombat 1 Refer A Friend program work?
A: To be a Referrer, you'll need to own Mortal Kombat 1 and have a WB Games Account connected to the supported gaming platform (PlayStation 5, Xbox Series X|S, PC via Steam and Epic Games Store) on which you’ve played the game. You will be eligible to receive a unique referral link or code after having spent more than two hours in the game and having signed-in via the website. You can then share this code or link with friends who want to play the game with you. You will both be eligible for your exclusive rewards when your Referred Friend has played two hours of the game as well as an online match with you. Rewards will be granted in your inventory within 24 hours of meeting the above requirement.
Q: Which platforms is the Mortal Kombat 1 Refer A Friend program available on?
A: The Mortal Kombat 1 Refer A Friend program is available on PlayStation 5, Xbox Series X|S, and PC via Steam and Epic Game Store with the Krossplay feature installed and turned on. The Refer A Friend program is not currently available for Nintendo Switch.
Q: Is the Mortal Kombat 1 Krossplay feature required to take part in the Refer A Friend program if friends are playing the game on different platforms?
A: Yes, in order to play an online match with your Referred Friend who owns Mortal Kombat 1 on a different platform, you will need to have Krossplay enabled. Krossplay allows players on supported platforms to invite friends for Private Versus matches.
Q: How do I enable Krossplay in Mortal Kombat 1?
A: Krossplay is an optional feature in Mortal Kombat 1 that is available for PlayStation 5, Xbox Series X|S, and PC via Steam and Epic Games Store. If you have the Krossplay feature toggled on by going to [Main Menu > Settings > Online > Enable Krossplay], you can coordinate private Krossplay matches by adding friends to your WB Games Friends list. You can also matchmake against other players on any of the supported platforms in Ranked Kombat League and Kasual Versus Online matches. Please note, both players are required to have a WB Games Account linked to the gaming platform they are playing Mortal Kombat 1 on with the Krossplay feature installed and enabled. For more information on Krossplay in Mortal Kombat 1, click here.
Q: When does the Mortal Kombat 1 Refer A Friend program end?
A: An end date has not been confirmed yet. In the event of the program's termination, all participants will receive a 30-day notice.
Q: Can I change my platform once I start the program?
A: If you have connected your WB Games Account on multiple supported platforms (PlayStation 5, Xbox Series X|S, PC via Steam and Epic Games Store), you will be able to retrieve your progress and cosmetic rewards on any platform where you can access the game. Dragon Krystal rewards will be added to the platform that you played the game on last.
Q: How do I participate as a Referrer?
A: To become a Referrer, simply log-in to the Mortal Kombat 1 Refer A Friend program website. You must own Mortal Kombat 1, have a WB Games Account connected to any supported Game Platform (PlayStation 5, Xbox Series X|S, PC via Steam and Epic Games Store) and have played the game for at least 2 hours. Please note, playing the Free Trial version of the game does not count as ownership of the game. Once you sign into the program, you will see a unique invitation link and code that you can share directly with your friends.
Q: My friend already owns Mortal Kombat 1, can I still invite them?
A: You can only invite friends who have played less than two hours of Mortal Kombat 1 and are not already participating in the program. Please note, having played the Mortal Kombat 1 Free Trial does not count as ownership of the game.
Q: How can I add my friends to play with them online?
A: You can add friends in-game through the WB Games Account Friends list by accessing the Online Social menu. You can also manage your WB Games Account Friends by clicking here.
Q: Do my friends have to be WB Games Account friends to be invited to participate in the program?
A: You can extend invitations to your friends using your invitation link, regardless of whether they are currently your WB Games Account Friends list. However, your friends must possess or create a WB Games Account to utilize your invitation link to participate in the program. Once they join, you can add them as friends either within the game or via account.wbgames.com/friends using their email or WB Games Account display name.
Q: Is there a limit to how many friends I can invite?
A: You will reach your maximum rewards after three friends referrals. Please ensure you have the approval of friends before sending them a code or link to participate.
Q: Is it possible for me to transition from being a Referred Friend to being a Referrer in order to earn additional rewards?
A: If you own Mortal Kombat 1 and have played the game for two hours, you can become a Referrer. As a Referrer, you can invite three friends and earn additional exclusive rewards.
Q: What occurs if I successfully convert more Referred Friends than the existing reward levels?
A: Once you reach the highest reward tier, you will receive the maximum rewards available through the Mortal Kombat 1 Refer A Friend program. There are no additional rewards available.
Q: What rewards can I earn as a Referrer?
A:As a Refereer, you will earn up to 1000 Dragon Krystals and four exclusives palettes.
- 1st Referral: Scorpion Inferno Grand Master + 250 Dragon Krystals
- 2nd Referral: Mileena Krimson Impaler + 250 Dragon Krystals
- 3rd Referral: Sub-Zero Ichorous Ice + Kitana Kindled Spirit + 500 Dragon Krystals.
Q: What rewards can I earn as a Referred Friend?
A: You will earn the Scoption Inferno Grand Master palette if you purchase the game, play at least two hours of the game and compete in a match with your Referrer.
Q: How do I receive the rewards as a Referrer?
A: : As a Referrer, you will need to play a match with your Referred Friend(s). Once your Referred Friend(s) own the game and play for at least two hours, you will receive an email confirming that your rewards are being added to your account (directly in your inventory), which should be within 24 hours of meeting a reward tier level requirement.
Q: How do I receive the reward as a Referred Friend?
A: As a Referred Friend, you must own Mortal Kombat 1, play at least two hours of the game, and play a match with your Referrer. You will then receive an email confirming your rewards are being added to your account (directly in your inventory), which should be within 24 hours of meeting the reward requirement.
Q: How can I track my Referred Friends and rewards?
A: The Mortal Kombat 1 Refer A Friend website will display tracking of the reward tier you've earned.
Q: Can I choose a different reward?
A: Only the corresponding rewards for each reward tier will be available, and cannot be substituted.
Q: Can I transfer my reward to another account?
A: No, you cannot transfer rewards to anyone else, they are attached to your WB Games Account.
Q: Whom can I contact if I have more questions about the program?
A: For any further inquiries or clarifications about the Mortal Kombat 1 Refer A Friend program, you can reach out to our customer support team.